Terms and Conditions

Effective Date: November 1, 2025

Welcome to Kwality Foods. By accessing our website and placing an order, you agree to comply with the following Terms and Conditions. Please read them carefully.

General

  • Kwality Foods operates under the ownership of Vishal Yadav.
  • These terms apply to all users, customers, and visitors of our website and services.
  • We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of updated terms.

Products and Pricing

  • All products are subject to availability.
  • Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to change prices without prior notice. However, orders already placed will honor the price at the time of purchase.
  • Product images are for representation purposes only. Actual products may vary slightly in appearance.

Order Placement and Acceptance

  • Orders can be placed through our website, phone, or email.
  • We reserve the right to accept or reject any order at our discretion.
  • Order confirmation will be sent via email/SMS once payment is verified.

Payment

  • We accept payments via credit/debit cards, UPI, net banking, and cash on delivery (where available).
  • All payments are processed through secure third-party gateways.
  • For COD orders, payment must be made in full at the time of delivery.

Delivery

  • We deliver to Noida, Greater Noida, and select NCR locations.
  • Delivery timelines are estimates and may vary due to unforeseen circumstances.
  • It is the customer’s responsibility to provide accurate delivery details. We are not liable for delays caused by incorrect addresses.
  • Delivery charges, if applicable, will be communicated at checkout.

Cancellation and Returns

Cancellation:

  • Orders can be cancelled before dispatch by contacting us at 8882810727 or 
  • kwalityfoodsupply@gmail.com
  • Once dispatched, cancellations are not accepted.

Returns and Refunds:

  • Due to the perishable nature of our products, returns are only accepted in case of damaged, defective, or incorrect items.
  • Claims must be raised within 24 hours of delivery with photographic evidence.
  • Approved returns will be eligible for replacement or full refund as per our discretion.
  • Refunds will be processed within 7-10 business days.

Limitation of Liability

  • Kwality Foods strives to provide accurate product information but does not guarantee that descriptions, images, or content are error-free.
  • We are not liable for indirect, incidental, or consequential damages arising from product use.

Privacy

  • Your use of our website is also governed by our Privacy Policy. Please review it to understand how we handle your data.

Force Majeure

  • Kwality Foods is not liable for delays or failures in performance due to circumstances beyond our control, including natural disasters, strikes, or government restrictions.

Contact Information

For any queries or concerns, please reach out to us:

Kwality Foods
B-262, Sector-18, Noida
Email: kwalityfoodsupply@gmail.com
Phone: 8882810727